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We handle all requests by email at contact@vertexdynamo.xyz. We reply within one business day, Monday to Friday, 8:00–17:00 Pacific Time. Team plan support requests get a reply within 4 business hours.
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Trial or sales
Tell us how many technicians and client organizations you have, and which PSA or tools you use today.
Product support
Include your workspace name, the ticket or statement ID, and what you expected to happen.
Billing
Include the workspace name and invoice number. Refund requests follow our Refund Policy.